Before you order

Buying with us

What buyers ask before a first order, in one place. Each answer links to the full detail.

Your first order

Most first orders go in two steps.

Sample: 1–10 pieces, to approve fit, colour and handle. A custom garment sample takes 3–4 weeks, from $80 a piece.

Production: in a colour we hold, 10 pieces per size, per colour. For example, one style in five sizes and one colour is 50 pieces, the start of our Capsule tier (50–500 pieces per style).

If the colour has to be dyed for you, the minimum is 100 kg of yarn for knitwear or 50 m of fabric for woven pieces, shared across as many styles and sizes as you like. Accessories start at 20, home textiles at 25 and woven scarves and shawls at 135. For a pilot or a limited first drop, ask us: per-piece minimums can flex for qualifying brands.

OEM / Private Label 

  • Samples

    Garment samples from $80 a piece, a 100 g yarn swatch $50, fabric swatches $20, the 81-shade colour card $125. Stocked samples ship immediately. The fee is credited back on a larger production order: above 100 kg of yarn or 50 m of fabric, or a garment order of the size we confirm with your quote.

    Sampling 

  • Lead times

    1–2 months in a colour we hold; about a month longer if it has to be produced. The clock starts at your approved sample. Stocked yarn and fabric ship immediately; about a month to produce.

    FAQ 

  • Prices

    Quoted per client, from your specification and quantity. No public price list and no minimum order value. Prices are Ex Works (EXW) Ulaanbaatar.

    FAQ 

  • Payment

    Agreed per order and confirmed with your quotation. Wire transfer is our default. Terms improve once we have traded together.

    FAQ 

  • Shipping

    Ex Works Ulaanbaatar: you or your forwarder collect from our facility; freight, insurance and import duty sit outside the price. We ship by air by default; overland routes can be arranged.

    Shipping & Delivery 

  • Labels and packing

    We sew your labels in during production. Standard packing is an individual polybag in a plain carton. Labels, hangtags and branded packaging come from Ulaanbaatar suppliers we introduce you to, invoiced separately.

    OEM / Private Label 

  • Made in-house

    Every production stage — spinning, dyeing, knitting, weaving and finishing — runs on our own floor in Ulaanbaatar.

    Production Process 

  • Capacity

    About 120 tonnes of yarn and 600,000 metres of fabric a year, and 2,000–2,500 knitted garments a month. June to October is our peak season.

    Our Mill 

  • Visits and audits

    You are welcome to visit the mill, or send your own or a third-party auditor. Tell us ahead so we can schedule it.

    FAQ 

  • Your designs

    We sign NDAs as a matter of course. Your designs stay yours; we never share or reuse them without your written agreement.

    FAQ 

  • Certificates and records

    MNS 6926:2021 (sustainable production) and MNS 6809:2019 / MNS 5820:2007 (product conformity). Lot and stage records, including lab and QC results, on request.

    Certifications 

  • How we reply

    We reply to every enquiry within two working days. A full proposal — pricing, minimums, lead times and sample plan — follows within five working days.

    Request a Quote